IILM University, Greater Noida

BBA (Hons) Hospitality & Services Management – Course Overview

The BBA (Hons) in Hospitality & Services Management is a 4-year undergraduate program designed to build strong managerial and operational skills for the global hospitality, tourism, events and service sectors.
The program integrates business fundamentals with hands-on hospitality training, enabling students to excel in guest experience management, service delivery, hotel operations, and tourism services.
It also focuses on leadership, communication skills, and customer-centric strategies essential in premium service industries.

Key Highlights

• NEP-aligned 4-year Honours / Honours with Research structure

• Hospitality practical labs & industry immersion

• Soft-skill development for high-engagement customer roles

• Internships & field training with hotels, travel companies, and event firms

• Career-focused professional development by placement team

Eligibility Criteria

Course Curriculum Structure

Core Subjects

• Principles of Hospitality & Tourism

• Service Quality & Customer Relations

• Business Communication

• Food & Beverage Service Management

• Front Office & Housekeeping Operations

• Event Planning & Management

• Hospitality Law & Ethics

• Revenue & Sales Management in Hospitality

• Marketing & Digital Promotion for Services

Practical & Experiential Learning

• Operational training in hotel departments

• Industrial visits, workshops, simulations

• Summer internships & final training project

• Mandatory professional skill development

Career & Placement Opportunities

Career Roles

• Hotel Operations Manager

• Guest Relations Executive

• Event Manager

• Travel & Tourism Consultant

• Restaurant / F&B Manager

• Airline & Cruise Hospitality Staff

• Resort Management & Front Office Leadership

• Customer Experience Specialist

• Hospitality Entrepreneur

Industry Sectors

• Hotels & Resorts

• Airlines & Cruise Lines

• Restaurants & Catering Businesses

• Tourism, Travel Agencies & Holiday Companies

• Event & Experience Management Firms

• Corporate Facility & Service Management

Placement Support

• 100% Placement Assistance with internship and job opportunities

• Workshops on communication, grooming & personality development

• Industry connections with leading hospitality brands