

BBA (Hons.) Hospitality and Services Management at IILM University, Gurugram
- The Bachelor of Business Administration (Honours) in Hospitality and Services Management at IILM University, Gurugram is a 4-year undergraduate program designed to develop managerial, operational, and customer-service excellence skills for the global hospitality and service industries.
- The program combines core business management education with specialized hospitality training, industry exposure, internships, and practical learning, preparing students for leadership roles in hotels, tourism, event management, and service organizations.
BBA (Hons.) Hospitality and Services Management – Course Details
Duration: 4 Years (8 Semesters)
Eligibility
Minimum 50% marks for General category
Minimum 45% marks for SC/ST category
University: IILM University, Gurugram
Course Fee (Per Year)
Tuition Fee: ₹3,40,000
BBA (Hons.) Hospitality and Services Management – Course Structure
The curriculum focuses on hospitality operations, service excellence, and business management.
| Year | Core Subjects | Specialization / Advanced Subjects | Practical & Industry Components |
|---|---|---|---|
| 1st Year | Principles of Management, Business Communication | Introduction to Hospitality Industry | Case Studies, Skill Labs |
| 2nd Year | Hospitality Operations Management | Food & Beverage Management | Industry Visits, Live Projects |
| 3rd Year | Human Resource Management, Marketing for Services | Tourism & Event Management | Internship, Industry Training |
| 4th Year | Strategic Management, Service Quality Management | Hospitality Entrepreneurship | Capstone Project, Dissertation |
Career Scope after BBA (Hons.) Hospitality and Services Management
Graduates are prepared for supervisory, managerial, and entrepreneurial roles in hospitality and service sectors.
Job Profiles & Key Responsibilities
Hotel Operations Executive: Manage daily hotel operations
Hospitality Manager: Oversee service delivery and customer experience
Event Manager: Plan and execute corporate and social events
Tourism Manager: Manage travel, tourism, and destination services
Service Operations Manager: Handle service quality and operations
Career Sectors
Hotels, Resorts & Hospitality Chains
Tourism & Travel Companies
Event Management & Luxury Services
Aviation, Retail & Service Industries
Entrepreneurship & Family Businesses
Why Choose BBA (Hons.) Hospitality and Services Management at IILM University?
Industry-oriented hospitality and service management curriculum
Strong focus on practical learning and internships
Exposure to real-world service operations and customer management
Skill-based training for global hospitality careers
Excellent pathway to MBA and international opportunities
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